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Leadership is often a risky, lonely role possessing nearly unbearable lows and fleeting highs. Despite this emotionally and intellectually draining roller coaster, a handful of leaders deliver stunning results, with great consistency. Meer
Your guide to becoming an effective hospitality manager
The hospitality industry is a "people" business. Whether dealing with guests or customers, managers or coworkers, those who work in this industry interact with other people perhaps more than in any other. Meer
A guide for using body language to lead more effectively
Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. Meer
Utilizing a positive?rather than punitive?approach to helping you become internally motivated for success, this Workbook , used as part of a Go Positive workshop, reviews the material presented in the Workshop and involves you in well-designed exercises that give you the tools to ensure a deeper, more long-lasting level of engagement and loyalty in your workplace. Meer
Padilla′s Leadership brings a more holistic and comprehensive view to the leadership–followership process by focusing on all three of these critical aspects (leader, follower, organizational setting) something no other book on the market does. Meer
A guide to combining two powerful management techniques to transform any business organization into a masterpiece of business efficiency. Lester Dean Thurow, Dean of MIT′s Sloan School of Management, recently stated that benchmarking combined with process engineering will be the most important management technique of the 1990s. Meer
A veritable who′s who in leadership,
Conversations on Leadership features Warren Bennis, Jim Kouzes, John Kotter, Noel Tichy, Peter Senge, James March, Howard Gardner, Bill George, and others. Meer
"A witty, literate and, most of all, convincing reflection.[Ackoff] shines an often bright light into corners where problems hide, showing the manager how to understand the consequences of his own behavior; identify real, rather than supposed, elements of problems; perceive another′s aims; determine what is controllable; and deal with other nettlesome factors. Meer
In today′s world of rapid change, companies must unleash energy at all levels to identify new opportunities. But unleashing energy creates centrifugal forces that can pull the organization apart. Meer
Creative Problem Solving ∗ Total Systems Intervention ∗ Robert L. Flood and Michael C. Jackson Department of Management Systems and Sciences, University of Hull, UK In the modern world organisations are faced with innumerable and multifaceted issues which cannot be captured in the minds of a few experts and solved with the aid of some super–method. Meer
In the sciences of operations research and decision theory, the study of multicriteria decision–aid has seen considerable development in the last ten years. Meer
How many of today′s leading corporations are successfully winning back old customers and attracting new ones
The new purchasing patterns of disenchanted customers and the demise of brand loyalty have compelled many endangered corporate giants to radically alter their thinking about product design and marketing. Meer
Marketing the Unknown Developing Market Strategies for Technical Innovations Paul Millier, Professor of Industrial Marketing at E.M. Lyon, Visiting Professor at Cranfield School of Management ". Meer
There has always been an uneasy relationship between the ′hard′ and ′soft′ schools of management science. Featuring original insights from leading lights in the field, this accessibly written book begins by examining theoretical aspects of the hard/soft debate. Meer
Since the dawn of human history people have been facing problems arising from the operations of systems in which they themselves are a part. However, the idea that systematic scrutiny in the spirit of science can help solve them, became widespread only in this century. Meer
This book provides a forum of current thinking by prominent scholars and practitioners from around the globe. Edited and with a lengthy introduction by two internationally recognised experts in this field, the book′s coverage includes: Selective Outsourcing, Total Outsourcing, Total Insourcing, IT department as a trading agency, Offshore Development. Meer
The ability to manage change successfully is an essential part of business. It is a skill that is much valued by employers, and it is therefore one of the most commonly delivered courses. Meer
The modern manager faces a bewildering range of challenges every single day. Their ability to make critical decisions, often under pressure, can directly determine the future success of the company and their career. Meer
An organizational guide to assessing, measuring, and building leadership capacity
Leadership capacity has emerged as a key source of competitive advantage in today′s economy. Meer
This is not your typical business book. You won?t find academic remedies to your business challenges or exhortations to create a warmer and fuzzier workplace. Meer
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