Leer hoe je in het team je stem inzet op de momenten dat dit het spannendst, maar ook het meest nodig is. Zodat jullie nu écht de gesprekken voeren die ertoe doen.
Stuur je organisatie met meer vertrouwen en visie aan dankzij toonaangevende titels over management in de volle breedte. Van strategische besluitvorming tot organisatieontwikkeling: deze boeken geven je de handvatten om met succes leiding te geven in een complexe wereld.
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In this new and revised edition of the landmark book High–Impact Consulting, Robert H. Schaffer reveals how senior managers unwittingly collude with their consultants to perpetuate the great waste inherent in "the five fatal flaws of conventional consulting. Meer
In
Human Resources
Business Process Outsourcing, Edward E. Lawler III, Dave Ulrich, Jac Fitz–enz (the foremost experts in the human resource field) and James C. Meer
Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others self–esteem.
How to Speak Up Without Putting Others Down, Leader s Guide from the popular
60–Minute Active Training Series offers facilitators a ready–made, effective one hour program that will teach participants to express themselves clearly, directly, and tactfully. Meer
Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others self–esteem.
How to Speak Up Without Putting Others Down, Participant s Workbook from the popular
60– Minute Active Training Series offers you a ready–made design for an effective, yet brief program that will teach you how to express yourself clearly, directly, and tactfully. Meer
Filled with case studies and anecdotes,
How to Talk to Customers demystifies the most critical aspect of customer service: conversations employees have every day with customers. Meer
Although its brown vans are on every block and its delivery service reaches more than 200 countries, UPS is among the world s most underestimated and misunderstood companies. Meer
John Maxwell shows you how to overcome the five biggest attitude obstacles, he teaches the skills you need to make attitude your biggest asset. You’ll learn not only how to develop an attitude that will have a tremendous impact on career, family, and daily living, but also how to maintain that attitude for the rest of your life. Meer
As one of the top salespeople in the world, Brian Tracy knows the ability to close the sale is the key skill required by all top sales professionals. Fortunately, closing the sale can be learned by practicing the skills of the highest paid salespeople in every business. Meer
Best-selling author and leadership expert John Maxwell shows that setting aside twenty-one minutes every day to consider critical issues will make any leader more effective. Meer
The factory scheduling problem, that of allocating machines to competing jobs in manufacturing facilities to optimize or at least improve system performance, is encountered in many different manufacturing environments. Meer
When von Neumann's and Morgenstern's Theory of Games and Economic Behavior appeared in 1944, one thought that a complete theory of strategic social behavior had appeared out of nowhere. Meer
Management Science is often confronted with optimization problems characterised by weak underlying theoretical models and complex constraints. Among them, one finds data analysis, pattern recognition (classification, multidimensional analysis, discriminant analysis) as well as modelling (forecasting, confirmatory analysis, expert system design). Meer
The use of optimization techniques has become integral to the design and analysis of most industrial and socio-economic systems. Great strides have been made recently in the solution of large-scale problems arising in such areas as production planning, airline scheduling, government regulation, and engineering design, to name a few. Meer
How do small and medium sized enterprises (SMEs) adopt environmental innovations? Do they have the necessary internal competence? Is any support offered by external parties (i. Meer
This book presents a first attempt to systematically collect, classify and solve various continuous-time scheduling problems. The classes of problems distinguish scheduling by the number of machines and products, production constraints and performance measures. Meer
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