Algemeen management

Stuur je organisatie met meer vertrouwen en visie aan dankzij toonaangevende titels over management in de volle breedte. Van strategische besluitvorming tot organisatieontwikkeling: deze boeken geven je de handvatten om met succes leiding te geven in een complexe wereld.

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Technical Support Essentials

paperbackEngels9781430225478 30-12-2009

Technical Support Essentials is a book about the many facets of technical support. It attempts to provide a wide array of topics to serve as points of improvement, discussion, or simply topics that you might want to learn. Meer

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Michelle Accardi-Petersen

Agile Marketing

paperbackEngels9781430233152 6-12-2011

Clearly the marketing methods of old will not fulfill all the needs of today's organization. Today, the fast moving opportunities afforded by the internet, websites, social networking and data communication give those in the know a huge advantage over traditional marketers. Meer

42,99

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CTOs at Work

paperbackEngels9781430235934 27-1-2012

Scott Donaldson, Stanley Siegel and Gary Donaldson interview many of the world's most influential chief technology officers in CTOs at Work, offering a brand-new companion volume to the highly acclaimed elite At Work books including Coders at Work, CIOS at Work and Venture Capitalists at Work. Meer

72,99

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Steven Romero

Eliminating "Us And Them"

paperbackEngels9781430236443 27-6-2011

Challenging popular notions of what it takes for IT organizations to succeed, IT governance evangelist at CA Technologies Steve Romero presents many of the theories and ideas around IT governance, the key components of successful process management, and behavioral management as key factors in IT's success. Meer

42,99

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Marie Bussing-Burks

Deficit

paperbackEngels9781430236597 19-7-2011

At the turn of this century, the American national debt stood at just under $6 trillion and the deficit at a "mere" $86 billion. Today, the national debt has topped $14 trillion, and the yearly deficit for 2011 is projected at a whopping $1. Meer

34,59

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Andrew R. Thomas

Soft Landing

paperbackEngels9781430236771 29-9-2011

Soft Landing: Airline Industry Strategy, Service, and Safety covers the immediate past, present, and future of the airline industry and its effects on consumers and the economy. Meer

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Martin Klubeck

Metrics

paperbackEngels9781430237266 12-12-2011

Metrics are a hot topic. Executive leadership, boards of directors, management, and customers are all asking for data-based decisions. As a result, many managers, professionals, and change agents are asked to develop metrics, but have no clear idea of how to produce meaningful ones. Meer

72,99

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Jay Shepherd

Firing at Will

paperbackEngels9781430237389 6-12-2011

Firing at Will shows managers and employers how to do the most difficult part of their jobs: firing employees. Written by a leading employment lawyer in a refreshingly unlawyerly style, this guide takes the reader through the always-risky process of letting an employee go. Meer

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Jana M. Kemp

Run for Elected Office and Win

paperbackEngels9781430237983 23-12-2011

The list of challenges facing society is endless. Numerous financial and social problems affect the world and individual countries. And they also affect states, counties, cities, and even school districts and neighborhood policy councils. Meer

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Jeff Stauch

Effective Frontline Fundraising

paperbackEngels9781430239000 22-12-2011

Today, nearly every charitable nonprofit, advocacy group, professional group, and politician relies on the philanthropy of others. Whether it's a private college, a hospital or museum, a lobbying group, or a local, low-budget food shelf, operational and marketing costs and capital investments are often largely underwritten through the generous support of donors. Meer

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Preventing Good People From Doing Bad Things

paperbackEngels9781430239215 12-10-2011

In today’s turbulent technological environment, it’s becoming increasingly crucial for companies to know about the principle of least privilege. These organizations often have the best security software money can buy, with equally developed policies with which to execute them, but they fail to take into account the weakest link in their implementation: human nature. Meer

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Using Technology to Sell

paperbackEngels9781430239338 15-8-2012

"Using Technology to Sell is filled with practical, effective techniques to sell more by leveraging the plethora of tools and information in today’s world. Meer

34,59

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Robert Rapier

Power Plays

paperbackEngels9781430240860 30-3-2012

Many people wonder: Are we really running out of oil, or is it all a ruse to drive prices up? Is nuclear power safe and economical? Is solar energy really the key to providing plenty of carbon-free energy? Meer

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Christian Kraft

User Experience Innovation

paperbackEngels9781430241492 2-2-2012

User Experience Innovation is a book about creating novel and engaging user experiences for new products and systems. User experience is what makes devices such as Apple's iPhone and systems such as Amazon. Meer

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Paul Paetz

Disruption by Design

paperbackEngels9781430246329 16-12-2014

From Eli Whitney to Henry Ford to Ray Kroc to Steve Jobs, market disruptors have reaped the benefits, including fame and fortune. But do you have to be that rare genius whose unique skills can literally change the world? Meer

66,99

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Tom Taulli

How to Create the Next Facebook

paperbackEngels9781430246473 24-9-2012

In just under a decade, Facebook has gone from a Harvard prodigy's dorm-room experiment to an essential part of the social life of hundreds of millions of children, teens, and adults across the globe. Meer

42,99

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Jonathan H. Lack

Plan to Turn Your Company Around in 90 Days

paperbackEngels9781430246688 18-7-2013

More than half of all businesses in the U.S. don’t make it to their fifth birthday, and nearly 70 percent are gone by year ten. How do businesses get into trouble? Meer

72,99

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Lisa Zamosky

Healthcare, Insurance, and You

paperbackEngels9781430249535 22-8-2013

Healthcare is changing and you need to know how—and what to do about it. Getting good medical care shouldn’t be so confusing—or so costly. Healthcare, Insurance, and You simplifies the many confusing details about our healthcare system so you can make informed decisions. Meer

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David B. Zenoff

The Soul of the Organization

paperbackEngels9781430249658 11-12-2012

Given the opportunity to describe Apple as a company in just a word or two, most would respond with adjectives like: Innovative. Design-conscious. Iconic. Meer

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Lauren Perkins

The Community Manager's Playbook

paperbackEngels9781430249955 25-12-2014

Savvy companies recognize the value of a strong community. Think of Nike and its community of runners, Nike+, and you’ll quickly understand that creating and fostering an online community around a product or brand is a powerful way to boost marketing efforts, gain valuable insight into consumers, increase revenue, improve consumer loyalty, and enhance customer service efforts. Meer

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