From Total Quality Control to Lean Six Sigma

Name: From Total Quality Control to Lean Six Sigma
Author: Andrea Chiarini

Evolution of the Most Important Management Systems for the Excellence

Paperback Engels 2012 2012e druk 9788847026575

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Samenvatting

The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the contribution of this work lies in the concurrent analysis and classification, by the means of a literature review, of the results and critical implementation factors of the six systems. Deming’s Plan-Do-Check-Act (PDCA) has been used to classify the findings from the literature review.

Specificaties

ISBN13:9788847026575

Taal:Engels

Bindwijze:paperback

Aantal pagina's:59

Uitgever:Springer Milan

Druk:2012

Hoofdrubriek:Inkoop en logistiek, Algemeen management, Inkoop en logistiek

Serie:SpringerBriefs in Business

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Inhoudsopgave

1 Introduction.- 2 A historical path of the systems.- 3 Literature review concerning the comparison of the systems.- 4 Research methodology.- 5 Japanese Total Quality Control.- 6 Total Quality Management.- 7 Deming’s System of Profound Knowledge.- 8 Business Process Reengineering.- 9 Lean Thinking.- 10 Six Sigma.- 11 Discussion and comparison about the common characteristics of the systems.- 12 Lessons learned from the comparison and discussion.- 13 Conclusions.- 14 Agenda for future research.