Driving Innovation in Service Organisations

A Study in the German Airport Industry

Paperback Engels 2012 2013e druk 9783834934062
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can manage their ability to innovate. By applying a resource perspective, Jessica Scheler explores drivers and barriers affecting the ability to innovate in the airport industry. Findings reveal significant categories and deliver valuable findings for academia and managerial practice particularly with regard to leadership issues, organizational structure, and roles of individuals.

Specificaties

ISBN13:9783834934062
Taal:Engels
Bindwijze:paperback
Aantal pagina's:196
Uitgever:Gabler Verlag
Druk:2013

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Inhoudsopgave

<p>Systematic Review of the Service Dominant Logic-Literature.- Opportunities and challenges for the German Airport Industry.- Drivers and barriers influencing the ability to innovate in service organizations.<br>-Typology of innovation opponents</p>

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        Driving Innovation in Service Organisations