Total Quality Management as a Holistic Management Concept
The European Model for Business Excellence
Paperback Engels 2011 9783642721007Samenvatting
In this book Total Quality Management is introduced as a holistic management concept. An instrument to measure this approach is the European Model for Business Excellence which is well known in many European countries for national quality prizes. The book explains this model in great detail and shows how to implement it in an organisational development process. A description of the most relevant management tools in this context, like self-assessment, policy deployment and benchmarking, will be of particular interest to the reader. The book combines in a unique way the theoretical background of the subject with practical experience in consulting. The reader will understand the necessity of holistic approaches and will learn how the European Business Excellence Model overcomes traditional ways of measuring business results.
Specificaties
Lezersrecensies
Inhoudsopgave
Anderen die dit kochten, kochten ook
-
Stephen Robbins€ 71,95 -
Patrick Kenis€ 32,00
-
Wouter Hart€ 37,90
-
Hartger Wassink€ 32,50
-
Eliyahu Goldratt€ 32,50
-
Peter Thuis€ 74,95
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan