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SPIKE Your Brand ROI – How to Maximize Reputation and Get Results

How to Maximize Reputation and Get Results

Gebonden Engels 2015 9781118976661
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

Increase ROI through more effective brand marketing

According to CMO.com, we are exposed to more than 5,000 brand messages each day. Marketers call this creating engagement," and each comment, share, or re–tweet is supposed to be a win. But is this deluge of content really working to shift perception, change behavior, or sell products?  The truth is, only 5% of people say that social media has a profound effect on their purchasing decisions. Moreover, only 2.7% of people are willing to stick their neck out on the line to recommend your brand via social media, a factor known as social risk.

In SPIKE Your Brand ROI, public relations maven Adele Cehrs shares her strategy for effective engagement: it s all about timing. This book will teach you how to recognize, anticipate, or even create a SPIKE  a Sudden Point of Interest that Kick–starts Exposure. This is your opportunity to reach people when they are primed to hear your message, and your brand is most relevant to their lives.

Based on the author s actual engagements with clients like Yum Brands, Lockheed Martin, DuPont, and more, this practical guide outlines a new, pragmatic approach that will enable you to: 

Learn to recognize brand patterns that are driven by audience interests and outside events
Focus your energy, resources, and money when your brand is top–of–mind
Decrease your marketing spend while increasing your bottom–line benefits
Maximize benefits or mitigate damage by anticipating when your company, association, or nonprofit is going to be in the spotlight
Retool traditional word–of–mouth initiatives for optimum results

With Adele Cehrs′ proven methodology, you can turn a SPIKE into a strategic platform from which to improve results, build respect, and boost your ROI.

Specificaties

ISBN13:9781118976661
Taal:Engels
Bindwijze:gebonden
Aantal pagina's:240

Lezersrecensies

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Inhoudsopgave

Foreword by Sam Horn vii
<p>Preface ix</p>
<p>Acknowledgments xi</p>
<p>About the Author xiii</p>
<p>1 What s Real Brand Engagement? 1</p>
<p>2 Why Your Brand Doesn t Stand Out 7</p>
<p>3 Brand Narcissism 13</p>
<p>4 SPIKE Assessment 21</p>
<p>5 Be Nimble, Assemble the Right Team, and Get Buy–In for the SPIKE Method 25</p>
<p>6 Picking the Perfect Audiences and Crafting Compelling Messages 33</p>
<p>7 Manufacturing a SPIKE: Provide First–of–Their–Kind Pitches, Stories, and Messages 41</p>
<p>8 When Is Your Brand Truly Relevant? Turn Your Editorial Calendar into a Relevance Calendar 51</p>
<p>9 Brand Patience: Why You Need It 61</p>
<p>10 SPIKE Spotting 69</p>
<p>11 The Upshot of a Positive SPIKE 79</p>
<p>12 Finding the Lost Principle of Influence 87</p>
<p>13 Create a Contrarian Brand Platform to Stand Out 97</p>
<p>14 The Fairness Fallacy and How to Call a Time–Out When Things Go Bad 105</p>
<p>15 Have a Crisis Plan in Place to Handle Negative SPIKEs 115</p>
<p>16 The Real Benefits of Responding to or Ignoring Negative SPIKEs 119</p>
<p>17 Maximize (or Minimize) 15 Minutes (or Days) of Fame or Shame 125</p>
<p>18 Why Wait? Anticipate Negative SPIKEs 133</p>
<p>19 Don t Spin Out of Control, Manage the Viral Spiral 141</p>
<p>20 Dark Websites See the Light of Day 151</p>
<p>21 The Underdog versus Top Dog Effect: How Some Brands Pick Themselves Up and Come Back Stronger 161</p>
<p>22 The Pedestal Principle 169</p>
<p>23 Internal SPIKEs 177</p>
<p>24 Measuring the ROI of a SPIKE 185</p>
<p>SPIKE Spotting: Worksheets 193</p>
<p>Bibliography 207</p>
<p>Index 217</p>

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        SPIKE Your Brand ROI – How to Maximize Reputation and Get Results